iScreensaver License FAQ

Frequently Asked Questions about iScreensaver Licensing.

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Overview

iScreensaver Software is licensed for a certain number of users. This document answers common questions about the licensing system.

How is the license enforced?

When a screensaver installation is attempted, it makes a network request to our registration servers. If the license has expired, been cancelled, or is over quota (the number of computers has been exceeded), the screensaver installation will be blocked.

What Protocol and Port are used for license checks?

The software makes a standard HTTPS request over port 443 to https://iscreensaver.com/
You should add a rule to your Firewall or AntiVirus to allow this connection, if you are seeing license validation failures.

How many users are allowed?

See our Store for details on all license levels.
The Big Business license has no limit on the number of installed screensavers.
Other licenses have a limit on the number of computers.

How do you calculate the # of computers?

We calculate a random unique ID for each computer that the screensaver software is installed on.
When a new installation is attempted, we check to see if the # of computers is within the license terms. If not, the installation is blocked.

What if my hard drive crashes / upgrade my RAM / get a new computer?

Some actions may change the random ID and make a computer seem like a new computer.
This is rarely a problem, because the ID check only happens when you first install a screensaver.
But if you are running into problems or need your quota reset, just contact us.

When does my license expire?

The Home license does not expire.
The Business licenses expire one year after the date of purchase.

What happens when my license expires?

Any new screensaver installers you build will be unlicensed.
Any old screensaver installers (built while your license was valid), will no longer be valid, and will behave as if unlicensed.
Any screensavers installed prior to the expiration will continue to function normally.

Can I still use the Editor (iScreensaver Designer) with an expired license?

Yes. All editor features still function.
However, any screensavers built will not be licensed.

How will I know if there's an issue?

We will notify you via email when you license is nearing the one year anniversary.
We will notify you via email if your license is nearing its quota.

Can I Upgrade to a Higher License Level?

Yes, you can do this at any time, just contact us.

What happens if your registration server is down? What happes if you go out of business?

We have been in business for over 25 years. However, technical issues do happen...
If our server is not reachable for any reason, the installer will function in a fail-safe mode, and operation will be normal.

Do the screensavers "phone home" while in operation? What sort of data are you collecting? Are you tracking me or my users?

No. Screensavers do not phone home or track usage, with the exception of the one initial contact during installation.
See our Privacy Policy for more details.

After they are installed, do the screensavers need internet access to function?

We have a managed network / IT systems - we need to install the SCR or .saver files directly - is it possible to install screensavers on our company computers without network connection?

Yes, our Big Business license supports Managed Installation that can be used for this purpose.

I have another question not on the list

Please submit a question using our Web Forum or send us an email.