iScreensaver 5.2 has been released, and provides support for macOS High Sierra 10.13. Please read the 10.13 High Sierra Tech Note
as well as the Release Notes
. macOS 10.14 Mojave is under investigation, and is not yet recommended.
[Solved] HELP! Customers having problems on Mac when "require password" is set to "immediate"
Hi folks, new customer, urgent question.
We bought iScreensaver (v5.2.0) about a week ago to re-encode our original SWF file into a Mac version.
We started selling our Mac version last Friday, and already we've had several people complain that when their Mac is set to require a password "immediately" after running the screensaver, they have problems.
In one case it generates a "runtime" error. "Could not open plugin." Customer is running High Sierra 10.13.3 on a macbook pro.
In another case, the screensaver will not "run" (iMac 27" Retina 5k 2017 running IOS 10.13.4).
I cannot reproduce any errors on my own computer (iMac running 10.11.6 El Capitan).
Can anyone help me out and give me a clue as to how I could fix this? Thanks!