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Author Topic:   Important Troubleshooting Tips iScreensaver Support Administrator Posts: 602 Registered: Jun 2000 posted 11-01-2002 11:40 AM             If you are having trouble getting your screensaver to work, be sure to try follow steps: Does your movie file play back properly in QuickTime Player under both Macintosh and Windows? If QuickTime player can't play your movie, there is no way the screensaver will work. Does your movie file play back properly from iScreensaver Designer when you click the "Preview" button? If not, there is no way the screensaver will work. Be very careful with the "Smoother Video (Play Every Frame) setting" on the Mac Control Panel (Settings). This setting will make 70-90% of movies malfunction. Best to leave it OFF. If your movie is larger than about 1MB in size, be sure to also turn OFF the "Load Into RAM" setting (Mac Control Panel / Settings). [This message has been edited by iScreensaver Support (edited 11-01-2002).] IP: Logged

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